How to Win Friends and Influence People

Am reading this book by Dale Carnegie that Hanes lent me a month ago, and gosh, it's really good. =) It was a real eye-opener, and think it's very timely, because I've been praying to God to help me be a better salt and light in the office... =) So just really want to share these principles with you...

In addition, these principles helped me understand better why Jesus was such a powerful and winsome leader, that even the police sent to arrest him were awed, saying that "no one ever spoke like this man did". And even the pagan Roman army officer was stunned when he saw how Jesus died, saying, "Surely this man was a son of God!" And both good and bad people were attracted to Jesus, wanting to invite him to join them for dinner... cool! :) Whether Ah Beng or Ah Long or CEO or King or a an Einstein or a Napoleon or a Teresa, Jesus somehow awed them over... Wow, really have so much (as always!) to learn from Jesus Himself. :)

So here goes:
Fundamental Techniques in Handling People
Principle 1: Don't criticize, condemn or complain.
Principle 2: Give honest and sincere appreciation.
Principle 3: Arouse in the other person an eager want.

Six Ways to Make People Like You
Principle 1: Become genuinely interested in other people.
Principle 2: Smile.
Principle 3: Remember that a person's name is to that person the sweetest and most important sound in any language.
Principle 4: Be a good listener. Encourage others to talk about themselves.
Principle 5: Talk in terms of the other person's interests.
Principle 6: Make the other person feel important - and do it sincerely.